Most frequent questions and answers
How can I register on TinyPPT?
Registering is only applies to the user who would like to have our Pro features such as access Pro templates, unlimited downloads, etc.
If the user only wants to use free templates, you don’t need to register.
You choose one of our plans on the Subscriptions page, then you process the payment via PayPal.
The confirmed link will be sent to your inbox, click that link and then set up your username and password you want.
What Pro plans do you have?
We have a monthly plan and a yearly plan.
The former is charged per month and the latter is charged in one payment per year.
The yearly plan usually allows you to save some money compared to twelve consecutive monthly fees.
Besides, the Yearly plan allows you to download all types of templates while the monthly plan only allows you to download Infographic and Brochure Premium templates.
What are the benefits of having a Pro account?
With a Pro account, you will have:
- Download Free templates
- Access Premium templates
- Unlimited download
- Fast download
- No ads
What can I do to have unlimited* downloads?
If you are an unregistered user, you will have a limit of 10 free downloads.
You can increase this limit to 100 templates per day if you register for any Pro plan.
What are your available payment methods? What cards do you accept?
At this moment, the only platform supported for payment is PayPal. You may pay by credit or debit card, as long as it is enabled for online payments.
We do not accept other payment methods.
Is payment through your website safe?
Payment is done via PayPal, a platform that has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1.
This is the most stringent level of certification available in the payments industry. To accomplish this, they use the best-in-class security tools and practices to maintain a high level of security.
Does TinyPPT store my credit card details?
Your credit card details are protected. Only you have access to them. Our payment process via PayPal is secure and TinyPPT cannot store nor access these details.
Can I cancel my subscription?
Yes, you can, but we cannot refund you.
Will my subscription be renewed automatically?
No. It won't.
Are there any additional charges after purchasing my subscription?
No. There aren’t.
Can I ask for a refund if I cancel my subscription?
We have to say sorry about that. We cannot refund you if you cancel your subscription.
What happens if I open a dispute with PayPal about a TinyPPT payment?
When you open a dispute with PayPal about a payment related to TinyPPT, for security reasons, we proceed to disable your subscription until the dispute or claim is resolved.
If the dispute is finally resolved in your favor, we will refund the amount and cancel the subscription. Otherwise, the subscription will be re-enabled and will end after the billing cycle that you have paid for has expired.
